I don't really know what is the actual statistic out there, but I am sure that 60% of the computer literate world are using a particular 'why-so'-soft operating system with accompanying suite of word processing, spreadsheet, presentation and email programmes bundled into a neat little package which starts with an "O" and ends with an "E" (no, it is not "orifice" but it does rhyme with it though). So anywhos, I was trying to open a presentation file done with this programme suite but somehow there was an error. After clicking numerous "send error reports", I noticed a link that says "click on the link below to find out how to resolve this problem". "Oh great!" me thinks to myself. Finally, a solution! So I click the link...
What happens next is blurdy upsetting.This was the message that appeared in my internet browser:-
Problem caused by "Why-so"-soft O****e 2002: consider upgrading
The problem was caused by "Why-so"-soft O****e 2002, which was created by "Why-so"-soft Corporation. "Why-so"-soft O****e 2002 is in its "Extended Support" phase. This phase of support for "Why-so"-soft O****e 2002 began on July 11, 2006. Only security-related solutions are created by "Why-so"-soft for this version of "Why-so"-soft O****e.
Recommendation
Consider upgrading to the latest version of "Why-so"-soft O****e to receive full support. Go online to learn how to upgrade.
Was this information helpful?
[Yes] [No] [Somewhat]
I'm like: WTF??!! So I clicked "NO" and additional text appeared:-
Why?
[ ] Information is wrong
[ ] Information is confusing
[ ] Information does not apply to what I am experiencing
How can we make this information more helpful? (1000 character limit)
"Why" in deed! I checked the option for "information is confusing" and wrote the following in the "how can we make this information more helpful?" box:-
Dear "Why-so"-soft
I do not understand why after forking out good money to purchase your product, I am faced with this situation wherein the solution is to shell out more money in order to upgrade. Your corporation is already earning so much money, please have a heart and stop squeezing your loyal users.
